Why Business Process Reengineering Should Be on Every IT Manager’s Radar

Inefficiencies and mismanagement tend to grow in any organization unless actively addressed. This reality makes business process reengineering (BPR) not just a necessity but a critical element of success. Whether or not it’s explicitly part of your IT management role, integrating BPR into your strategy is essential to aligning your projects with organizational goals.

Why BPR Should Be on Your IT Agenda

Some might argue that process engineering isn’t within the typical scope of an IT manager’s responsibilities. However, if you embrace the BTOPP (Business, Technology, Organization, People, Process) model, you’ll quickly realize that BPR is crucial to the success of your IT projects. Everything in an organization is interconnected, and understanding how these dimensions interact is key to driving successful change.

Business process reengineering involves a fundamental rethink of how work gets done within an organization. It’s more than just tweaking a few steps here and there — it’s about reimagining processes to achieve significant improvements in critical performance measures like cost, quality, service, and speed.

Common Pitfalls in BPR

One of the most common mistakes in BPR is asking the wrong question: “Why should we…